Privacy policy

At JNC Laser Works, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the terms of this policy.

1. Information We Collect

1.1. Personal Information: When you make a purchase or create an account, we collect your name, email address, phone number, shipping/billing address, and payment details.

1.2. Order Information: We collect details about your orders, including the products purchased, order history, and preferences.

1.3. Payment Information: We process payments securely but do not store your credit/debit card details. Third-party payment processors handle payment transactions.

1.4. Automatically Collected Data: We gather technical data such as your IP address, browser type, device type, and browsing behavior using cookies and analytics tools.

1.5. Communications Data: If you contact us via email, chat, or social media, we may keep records of our communication.

2. How We Use Your Information

2.1. Order Processing: To fulfill and manage your orders, process payments, and provide order-related support.

2.2. Customer Service: To respond to your inquiries, troubleshoot issues, and improve our services.

2.3. Marketing & Promotions: To send promotional emails, newsletters, or special offers if you have opted in. You can opt-out at any time.

2.4. Personalization: To enhance your shopping experience by recommending products based on your preferences.

2.5. Security & Fraud Prevention: To detect and prevent fraudulent activities, security threats, and unauthorized access.

2.6. Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

3.1. Service Providers: We work with third-party vendors (such as payment processors, shipping companies, and analytics providers) to operate our business.

3.2. Legal Authorities: If required by law, court order, or legal request, we may disclose your information to authorities.

3.3. Business Transfers: In case of a merger, acquisition, or sale of our business, your data may be transferred to new owners.

4. Data Security

4.1. We implement strict security measures to protect your data from unauthorized access, misuse, or disclosure.

4.2. We use encryption, secure servers, and fraud prevention measures to safeguard transactions.

4.3. However, no online data transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

5.1. We use cookies to enhance your browsing experience, track website traffic, and personalize content.

5.2. You can adjust your browser settings to refuse cookies, but some website functions may not work properly.

6. Your Rights & Choices

6.1. Access & Update: You can review and update your personal information in your account settings.

6.2. Opt-Out: You can opt out of marketing emails by clicking the "unsubscribe" link in our emails.

6.3. Data Deletion: You may request to delete your data, subject to legal obligations requiring retention.

6.4. Do Not Track: Some browsers offer "Do Not Track" signals, but we do not alter our data collection practices based on them.

7. Third-Party Links

7.1. Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.

8. Children's Privacy

8.1. Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please get in touch with us for removal.

9. Changes to This Policy

9.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes means acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please get in touch with us. Thank you for trusting JNC Laser Works! Your privacy is important to us.