Terms of service

Welcome to JNC Laser Works! These Terms of Service outline the rules and regulations for using our website, purchasing our products, and interacting with our services. By accessing our site or making a purchase, you agree to comply with these terms. Please read them carefully.

1. General Conditions

1.1. By using this website, you confirm that you are at least 18 years old or have obtained consent from a legal guardian.

1.2. We reserve the right to refuse service to anyone for any reason at any time.

1.3. You agree not to use our products for any illegal or unauthorized purpose.

1.4. You must not transmit viruses, malware, or any code of a destructive nature. Any violation may result in termination of service.

2. Products & Orders

2.1. Product Descriptions: We strive to provide accurate descriptions and images of our products, including Custom Drinkware, Coasters, Signage, and more.

However, minor variations may occur.

2.2. Pricing & Availability: Prices are subject to change without notice. We reserve the right to discontinue or limit the quantity of any product.

2.3. Order Acceptance: We reserve the right to refuse or cancel orders due to errors in pricing, stock availability, or fraudulent activity.

2.4. Customization & Engraving: If you purchase any product from JNC Laser Works, ensure all details are correct before finalizing your order. We are not responsible for errors submitted by the customer.

3. Payments & Billing

3.1. Payment Methods: We accept credit cards, debit cards, PayPal, and other secure payment options.

3.2. Billing Information: You agree to provide current, complete, and accurate purchase information. If your payment method is declined, we may cancel your order.

3.3. Security: We use industry-standard encryption to protect your payment information. However, we are not liable for unauthorized access to your data.

4. Shipping & Delivery

4.1. Processing Time: Orders typically process within 2-5 business days unless otherwise specified.

4.2. Shipping Times: Delivery estimates vary based on location and shipping method selected at checkout. We do not guarantee delivery dates.

4.3. Lost or Delayed Packages: We are not responsible for shipping delays caused by carriers, weather conditions, or customs. If your package is lost, contact us, and we will assist you in filing a claim.

5. Returns, Refunds & Exchanges

5.1. Return Policy: Customized products, including engraved cutting boards, custom neon signs, and personalized items, are non-refundable unless they arrive damaged or defective.

5.2. Refund Eligibility: Non-custom products may be returned within 14 days of delivery in unused condition. The customer is responsible for return shipping costs.

5.3. Damaged or Incorrect Items: If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.

6. Intellectual Property

6.1. Copyright & Trademarks: All content on this site, including logos, product designs, and images, is the property of JNC Laser Works and may not be copied or used without permission.

6.2. Custom Designs: If you provide a custom design for engraving or signage, you confirm that you own the rights or have permission to use it. We are not responsible for copyright infringements.

7. Privacy Policy

7.1. Data Collection: We collect customer information to process orders and improve services. This includes names, emails, addresses, and payment details.

7.2. Third-Party Services: We may use third-party providers for payment processing, shipping, and analytics. These parties have their privacy policies.

7.3. Marketing & Communications: By subscribing to our newsletter, you consent to receive promotional emails. You can unsubscribe anytime.

8. Limitation of Liability

8.1. No Warranties: Our products and services are provided "as is" without warranties of any kind, either express or implied.

8.2. Liability Limitation: JNC Laser Works is not liable for any indirect, incidental, or consequential damages related to your use of our products or website.

9. Governing Law

These Terms of Service are governed by the laws of [Your State/Country]. Any disputes must be resolved in the appropriate courts of that jurisdiction.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of our website means acceptance of the updated terms.

11. Contact Us

If you have any questions about these terms, please get in touch with us.

Thank you for choosing JNC Laser Works! We appreciate your business.